Terms of service

Terms of Service

Last Updated: July 2026

1. Introduction

Welcome to Maison Eiffah.

These Terms of Service ("Terms") govern your access to and use of the Maison Eiffah website, including browsing, purchasing products, and using any services available through our online store.

By accessing our website or placing an order, you agree to these Terms, our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these Terms, please do not use our website or purchase products from Maison Eiffah.

2. About Maison Eiffah

Maison Eiffah is an online fashion and lifestyle store offering curated collections including clothing, footwear, watches, and accessories.

Our goal is to provide customers worldwide with carefully selected products and a premium shopping experience.

3. Eligibility and Account Information

By using our website, you confirm that you are legally able to enter into a purchase agreement according to the laws applicable in your location.

When placing an order, you may be required to provide personal information including:

Full name
Email address
Billing information
Shipping address
Payment details

You agree that all information provided is accurate, complete, and current.

You are responsible for maintaining the confidentiality of any account information and for any activity conducted through your account.

4. Products and Availability

We make every effort to ensure that product images, descriptions, colors, and details are accurate.

However, slight variations may occur due to differences in device screens, lighting, photography, or manufacturing processes.

All products are subject to availability.

Maison Eiffah reserves the right to:

Update product information
Change prices
Limit product quantities
Discontinue products at any time without prior notice

5. Orders and Payments

When you place an order through Maison Eiffah, you agree that all information provided during checkout is accurate.

An order is considered accepted once:

Payment has been successfully processed
You receive an order confirmation email

Maison Eiffah reserves the right to refuse or cancel orders for reasons including:

Suspected fraud
Incorrect pricing information
Product availability issues
Payment authorization problems

If an order is cancelled after payment has been received, a full refund will be issued according to our refund process.

6. Pricing and Taxes

All product prices displayed on our website are subject to change without notice.

The final price charged will be the price displayed at checkout.

Customers are responsible for any additional charges that may apply, including:

Shipping fees
Customs duties
Import taxes
Local government charges

International customers should check their country's import regulations before placing an order.

7. Shipping and Delivery

Maison Eiffah ships worldwide.

Delivery times provided on our website are estimates and may vary depending on:

Destination country
Shipping carrier
Customs clearance
External circumstances beyond our control

Maison Eiffah is not responsible for delays caused by shipping providers, customs authorities, or events outside our control.

For complete delivery details, please review our Shipping Policy.

8. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Customers must follow the return instructions provided by Maison Eiffah.

Items returned without prior approval may not be accepted.

9. Intellectual Property

All content on the Maison Eiffah website, including:

Brand name
Logo
Images
Product photography
Website design
Text
Graphics
Marketing materials

is owned by Maison Eiffah or used with permission.

You may not copy, reproduce, modify, distribute, or use our content without written authorization.

10. Third-Party Services

Maison Eiffah may use third-party services, applications, payment providers, and tools to operate and improve our store.

These third-party providers may have their own terms and privacy policies.

Maison Eiffah is not responsible for the actions, policies, or services provided by third parties.

11. Website Use

You agree not to use our website for:

Illegal activities
Fraudulent transactions
Attempting to damage website functionality
Unauthorized collection of customer information
Uploading harmful software
Misusing our brand or content

Maison Eiffah reserves the right to restrict access to users who violate these Terms.

12. Accuracy of Information

While Maison Eiffah works to provide accurate information, occasional errors may occur.

These may include:

Product descriptions
Pricing information
Availability
Promotional details

We reserve the right to correct errors, update information, or cancel affected orders when necessary.

13. Limitation of Liability

Maison Eiffah is not responsible for indirect losses, delays, damages, or expenses resulting from:

Website interruptions
Shipping delays
Third-party services
Customer misuse of products

Our responsibility is limited to the value of products purchased from Maison Eiffah where applicable under the law.

14. Privacy

Your personal information is collected and processed according to our Privacy Policy.

By using Maison Eiffah, you acknowledge that you have reviewed and accepted our Privacy Policy.

15. Changes to These Terms

Maison Eiffah reserves the right to update these Terms at any time.

Any changes will be posted on this page with an updated revision date.

Your continued use of our website after changes are published means you accept the updated Terms.

16. Governing Law

These Terms of Service shall be governed by and interpreted according to the laws of the State of Qatar.

Any disputes relating to these Terms shall be handled according to the applicable laws and courts of Qatar.

17. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Maison Eiffah

Email: support@maisoneiffah.com

Website: maisoneiffah.com

Location: Qatar